Punchcut

Interaction Design Co-op

MY EXPERIENCE

At Punchcut, I worked in multi-disciplinary teams to solve complex design challenges and envision the future of digital products and services across devices. I learned about interaction design (IxD), user research, collaboration, and how to address business needs with a user-centric mindset.

ROLE

Interaction Designer

DURATION

1 year 5 months

TYPE

Full time Co-op

Over the course of 1 year and 5 months, I worked on 11 projects for clients in the Healthcare, Financial, Automotive, Tech, and Gaming industries in San Francisco, California. Since these projects are currently confidential, I'm sharing some of the things that I learned at Punchcut instead.

What did I do at Punchcut?

INTERACTION DESIGN (IxD)

I worked along with the Solution Lead, Project Manager, Interaction Designers, and Visual Designers to tackle different design challenges. From creating a virtual assistant for the automotive industry to creating responsive web apps for users with diabetes to enhance their purchase experience.

Some deliverables for these types of projects included:

Information architecture diagrams
Nomenclature explorations based on research
User journeys
Experience blueprints
Personas
Spatial models
Annotated wireframes and digital sketches
User flows and prototypes for user testing
Voice UI user flows and interaction model
Mobile and web interaction models and guidelines
Mockup screens and concept scenarios
Presentations of interaction design patterns explorations

USER RESEARCH

At Punchcut, I was also part of in-house research and user testing sessions with real participants. As a team, we provided the clients with the following deliverables:

Secondary research reports to understand user needs
Competitive and comparative analysis reports
In-house user research reports
Research synthesis and insights
User testing insights reports

What did I learn from this experience?

COLLABORATION IS KEY

Working alone has its perks, more focus and downtime, but we also need different perspectives to solve problems. Sometimes all we need is another pair of eyes to come up with the right solution.

COLLABORATION IS KEY

Working alone has its perks, more focus and downtime, but we also need different perspectives to solve problems. Sometimes all we need is another pair of eyes to come up with the right solution.

REMEMBER YOUR USERS

Our job as UX designers is to advocate for the user and their needs. We should always find the right balance between business and user requirements. Don't forget about your users!

ALWAYS KEEP GROWING

Punchcut's culture is all about being aware of new trends and learn from them. As designers, we should always be growing and learning, not only from books and articles, but from people that surround us.

THE JOB IS A GAME!

As designers, we tend to use tools and exercises to spark creativity and think outside the box. At Punchcut, I learned that we can add elements of fun to any task or challenge and make the job, a game.

My experience at Punchcut was fantastic! I was able to work with such an exceptional and talented team. I learned so much from all of my teammates and got to work with top companies hand in hand to enhance people's lives